Don’t worry, this is a common issue that can usually be resolved quickly. The OTP (One-Time Password) is a crucial security step to verify your identity and protect your account.
If you haven’t received the OTP via SMS, please follow these steps:
1. Check the “Other Ways to Verify” Option
On the registration or login screen where you are prompted to enter the OTP, look for a link or button that says “Other Ways to Verify,” “Didn’t receive the code?” or something similar.
Clicking this will often give you the option to have the OTP sent via a different method.
2. Request an OTP via Direct Message
After selecting the alternative method, you will be instructed to send a message to one of our official server numbers (e.g., via WhatsApp or SMS).
This message will trigger our system to instantly re-send a new OTP directly to your phone’s SMS inbox.
3. Complete Your Registration
Check your phone’s SMS messages for the new OTP from us.
Return to the app or website and enter this new code to complete your verification process.
Why might this happen?
Network Delays: Sometimes mobile carriers experience brief delays in delivering SMS.
Incorrect Number: Double-check that you entered your phone number correctly without any typos.
Spam/Junk Folder: Rarely, automated messages can be filtered into a “Spam” or “Junk” folder in your messaging app.
Do Not Disturb Settings: Ensure your phone’s settings aren’t blocking messages from unknown senders.
Need More Help?
If you still haven’t received the OTP after following these steps, our customer support team is ready to assist you. Please contact us directly, and we’ll help you verify your account and get you started.
Bangbet More Than Win!
