How does a void, postponed, or abandoned match affect my bet?

A Clear Guide for Bangbet Players
We’ve all been there: you’ve placed a great bet, you’re watching the game, and then… it’s interrupted. A match is postponed due to bad weather, abandoned for safety reasons, or simply canceled. When this happens, it’s natural to wonder what becomes of your betting slip.
At Bangbet, we believe in being clear and transparent, and we want to help you understand exactly what our policy is. We know how frustrating these unexpected events can be, which is why we have a simple, fair rule to ensure your bets are handled correctly.
⏱️ Understanding the 48-Hour Rule
When a match is classified as void, postponed, abandoned, or canceled, we initiate a 48-hour waiting period from the original scheduled start time of the game. This rule is put in place to give the event a chance to be completed without affecting your bet.
If the match is replayed or completed within this 48-hour window, your original ticket will be settled normally based on the final, official result of the rescheduled game.
You don’t need to do anything; your bet remains active and will be settled just as if the game had happened on time.
If the match is not played or completed within the 48-hour window, we will take action to settle your ticket. The game will be considered void and removed from your betting slip. The odds for that specific match will be adjusted to 1.0.
This is crucial, especially for multi-bets. It means that the bet on the interrupted game is refunded, but the rest of your multi-bet remains valid. The total odds of your multi-bet are simply recalculated without the voided match. This ensures you don’t lose your entire bet because of a single interrupted game.
📊 A Practical Example to Make It Clear
Let’s imagine you’ve placed a multi-bet on three games:
Game 1: Manchester United to beat Chelsea (Odds: 2.50)
Game 2: Liverpool to beat Arsenal (Odds: 2.00)
Game 3: West Ham to beat Tottenham (Odds: 3.00)
Your total multi-bet odds would be: 2.50 x 2.00 x 3.00 = 15.00
Now, let’s say the West Ham vs. Tottenham match is postponed due to heavy rain.
🅰️ Scenario A: Match Played Within 48 Hours
The game is rescheduled for the next day, and West Ham wins. Your multi-bet is still live. Since Manchester United and Liverpool also won, your entire multi-bet is a winner, and it is settled at the full 15.00 odds.
🅱️ Scenario B: Match Not Played Within 48 Hours
The game is not rescheduled in time. In this case, the West Ham vs. Tottenham match is considered void. The odds for that game on your ticket are adjusted to 1.0.
Your ticket is then settled based on the other two results. If Manchester United and Liverpool both won, your multi-bet would still be a winner, but the odds would be recalculated: 2.50 x 2.00 x 1.00 = 5.00
You would get a smaller but still substantial payout. If either of the other two games had lost, your entire bet would still be settled as a loss.
🤝 Our Commitment to You
We work hard to resolve these issues as quickly as possible to get you a fair and timely settlement. While we cannot control external factors like weather or venue issues, we can promise a transparent and consistent process for settling your bets.
We understand that this can be an inconvenience, and we sincerely apologize for any disruption it may cause to your betting experience.
If you ever have a question about a specific bet, our dedicated customer support team is always here to help. We are available to provide you with the latest updates and ensure your ticket is handled according to our fair play policy.